Information We Collect

ivinaviora collects information to provide effective family budgeting services. We gather data when you create an account, use our budgeting tools, or contact our support team.

• Account Information: Name, email address, phone number, and household details you provide during registration
• Financial Data: Budget categories, expense tracking, income information, and spending patterns you input into our system
• Usage Information: How you interact with our platform, features you use most, and time spent on different sections
• Device Information: Browser type, operating system, IP address, and device identifiers for security purposes

How We Use Your Information

Your information helps us deliver personalized budgeting experiences and improve our services for Australian families.

• Provide budgeting tools and financial tracking features tailored to your household needs
• Send account notifications, budget alerts, and service updates you've requested
• Analyze usage patterns to enhance our platform and develop new features
• Respond to customer support inquiries and resolve technical issues
• Comply with Australian Privacy Principles and legal obligations

We process your data based on legitimate interests in providing family budgeting services, with your consent, or to fulfill contractual obligations outlined in our terms of service.

Information Sharing and Disclosure

ivinaviora does not sell or rent your personal information to third parties. We maintain strict controls over data sharing and only disclose information in specific circumstances.

• Service Providers: Trusted partners who help operate our platform, such as cloud hosting and email services, under strict confidentiality agreements
• Legal Requirements: When required by Australian law, court orders, or to protect our rights and the safety of our users
• Business Transfers: In the unlikely event of a merger or acquisition, with advance notice to affected users

All third-party service providers are located in Australia or countries with adequate privacy protections as recognized under Australian privacy law.

Your Privacy Rights Under Australian Law

The Privacy Act 1988 grants you specific rights regarding your personal information. ivinaviora respects these rights and provides easy ways to exercise them.

• Access: Request copies of personal information we hold about you at any time
• Correction: Update or correct inaccurate information in your account settings or by contacting us
• Deletion: Request removal of your account and associated data, subject to legal retention requirements
• Complaint: Lodge privacy complaints with us directly or with the Office of the Australian Information Commissioner

Data Security and Protection

We implement comprehensive security measures to protect your financial and personal information from unauthorized access, alteration, or disclosure.

• Industry-standard encryption for all data transmission and storage
• Regular security audits and penetration testing by certified security firms
• Multi-factor authentication options for enhanced account protection
• Secure data centers located in Australia with 24/7 monitoring
• Staff training on privacy practices and limited access to personal information

While we maintain strong security practices, no system is completely immune to risks. We promptly notify users and authorities of any data breaches as required by the Notifiable Data Breaches scheme.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and meet legal obligations.

• Active Accounts: Information is retained while your account remains active and you continue using our services
• Closed Accounts: Most data is deleted within 90 days of account closure, except where legal retention is required
• Legal Requirements: Some records may be retained for up to 7 years to comply with Australian taxation and business record keeping laws

You can delete specific budget data anytime through your account settings. For complete account deletion, contact our support team who will guide you through the process.

Cookies and Tracking Technologies

ivinaviora uses cookies and similar technologies to enhance your experience and ensure our platform functions properly.

• Essential Cookies: Required for login, security, and basic functionality
• Performance Cookies: Help us understand how you use our platform to make improvements
• Preference Cookies: Remember your settings and customization choices

You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality. We do not use advertising cookies or share data with advertising networks.

Changes to This Privacy Policy

We occasionally update this privacy policy to reflect changes in our practices, services, or legal requirements. Material changes are communicated through email notifications and prominent notices on our platform.

Continued use of ivinaviora services after policy updates constitutes acceptance of the revised terms. We encourage reviewing this policy periodically to stay informed about how we protect your privacy.